1. Who We Are
Tranzingo Logistics LLC ("Tranzingo," "we," "us," or "our") is a Texas limited liability company headquartered in Austin, Texas. We provide dispatch and lease-on carrier services for independent owner-operators in the United States. Our website is https://www.tranzingo.com.
2. Information We Collect
We collect information you voluntarily provide to us when you:
- Fill out our website contact form or carrier application form
- Submit a lead form through Facebook or other social media platforms
- Contact us via WhatsApp, SMS, phone, or email
The types of information we may collect include:
- Full name
- Phone number
- Email address (if provided)
- MC Authority status
- Equipment type and details
- Business information related to carrier services
We may also automatically collect non-personal technical information when you visit our website, including browser type, IP address, pages visited, and time spent on pages, through standard web analytics tools. We use cookies and similar tracking technologies to track the activity on our service and hold certain information to improve your experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and contact you about our carrier services
- To send you SMS messages regarding our dispatch (4.99%) and lease-on (9.99%) services, recruitment opportunities, and operational updates
- To evaluate your eligibility as a carrier partner
- To process and complete carrier onboarding
- To send you marketing and recruitment communications via SMS, WhatsApp, or phone
- To comply with applicable legal and regulatory requirements
4. SMS / Text Message Communications
Tranzingo Logistics LLC is committed to protecting your privacy. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number through our website contact form, Facebook lead form, or any other opt-in method, you give explicit consent to receive marketing and recruitment SMS messages from Tranzingo Logistics LLC regarding our dispatch and lease-on services.
Consent is not a condition of purchase. Message frequency varies based on your inquiries and the status of your onboarding. Message and data rates may apply.
To stop receiving SMS messages from us at any time, reply STOP to any message we send you. To request help, reply HELP. For support, you may also contact us directly at the information below.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist us with operations, such as CRM platforms (e.g., GoHighLevel), dispatch software, and communication tools. These vendors are contractually bound to protect your data and may not use it for their own marketing purposes.
- Legal compliance: When required by law, court order, or regulatory authority, including FMCSA compliance requirements.
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business assets.
Mobile information (phone numbers and SMS consent) will never be shared with third parties or affiliates for marketing or promotional purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business relationship with you, or as required by applicable law. If you request that we delete your information, we will do so within a reasonable time, except where retention is required by law.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of SMS communications at any time by replying STOP
- Opt out of other marketing communications by contacting us directly
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Company: Tranzingo Logistics LLC
- Location: Austin, Texas
- Website: www.tranzingo.com
- WhatsApp / SMS: Available through our website contact buttons